SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something on this website, we collect personal information from you to fulfill the order. We may collect information like your: Billing and shipping address, Email address, Name, Phone number.

We provide this information to Squarespace, our online store hosting provider, so that they can provide website services to us.  

We also provide this information to our shipping service provider(s) as stated in our Terms or service, so we can ship your order to you. You can read their privacy policy(ies) on their individual websites

Email marketing: With your permission, we may send you emails about our store, new products and other updates which you can unsubscribe from by clicking the link at the bottom of the email. We provide your contact information to Squarespace, our email marketing provider, so they can send these emails on our behalf and help us manage our relationship with you.

We may email you with messages about your order or account activity. For example, we may email you to tell you that: You’ve created a customer account, Your customer account password has been reset or updated, You’ve made a purchase, Your order has shipped.

SECTION 2 - CONSENT

How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at hi@somewheresouth.com.au or mailing us at:
Somewhere South
PO BOX 456, Willunga, 5172

SECTION 3 - SQUARESPACE PAYMENTS AND INVOICING

When you make a purchase from us on this website, we use Squarespace Payments as our payment solution. Squarespace Payments is a fully integrated, native payment solution provided to us by our online store service provider Squarespace. Squarespace Payments makes use of the following third party service providers which will also receive your personal information and process it in accordance with their privacy policies:

Stripe - payment processing services. You can read Stripe’s privacy policy at https://stripe.com/privacy.

Sift - fraud monitoring and detection services. You can read Sift’s privacy policy at https://sift.com/service-privacy.

We use branded invoices to collect payments. We share this information with Squarespace, our website hosting provider, so they can provide invoicing services to us. 

We may collect information like your: Email address, Invoice details, Name, Payment history. 

SECTION 4 - ANALYTICS

This website collects personal information to power our site analytics, including:

Information about your browser, network, and device. Web pages you visited prior to coming to this website. Your IP address.

This information may also include details about your use of this website, including: Clicks, Internal links, Pages visited, Scrolling, Searches, Timestamps

We provide this information to Squarespace, our website analytics provider, to learn about site traffic and activity.

SECTION 5 - DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.


SECTION 6 – SQUARESPACE

Our store is hosted on Squarespace. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Squarespace collects personal information when you visit this website, including: Information about your browser, network and device, Web pages you visited prior to coming to this website, Web pages you view while on this website, Your IP address.

Squarespace needs the data to run this website, and to protect and improve its platform and services. You can read more about how Squarespace uses your data (site usage information of end users) for its own purposes in their Privacy Policy.

Invoicing and Payment: We use branded invoices to collect payments. We share this information with Squarespace, our website hosting provider, so they can provide invoicing services to us. 

We may collect information like your: Email address, Invoice details (for example, line items), Name, Payment history. 

Squarespace makes use of Stripe, a third-party payment processing provider which also receives your personal information and processes it in accordance with their privacy policies.


SECTION 7 - THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Links: When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.


SECTION 8 - SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.


SECTION 9 - COOKIES

This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit The cookies Squarespace uses.

These necessary and required cookies are always used, which allow Squarespace, our hosting platform, to securely serve this website to you.

These analytics and performance cookies are used on this website, as described below, only when you acknowledge our cookie banner. This website uses analytics and performance cookies to view site traffic, activity, and other data.

SECTION 10 - AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.


SECTION 11 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.


QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at hi@somewheresouth.com.au